Privacy Policy

1. Introduction

Welcome to NEXON OVERSEAS. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.

This policy applies to all information collected through our website (nexonoverseas.com), mobile application, and any related services, sales, marketing, or events (collectively referred to as the "Services").

Please read this Privacy Policy carefully. By using our Services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Services.

2. Information We Collect

We collect several types of information from and about users of our Services:

3. How We Collect Information

We collect information through various methods:

• •Direct Interactions: When you create an account, fill out forms, apply for services, or communicate with us
• •Automated Technologies: Through cookies, web beacons, and analytics tools as you navigate our website
• •Third Parties: From universities, testing agencies, payment processors, and other service providers
• •Public Sources: From publicly accessible databases and social media platforms

4. How We Use Your Information

We use the information we collect for the following purposes:

• •Service Delivery: To provide educational counseling, process applications, and deliver requested services
• •Account Management: To create and manage your account, authenticate users, and provide customer support
• •Communication: To send updates, notifications, newsletters, and marketing communications
• •Application Processing: To prepare and submit applications to universities and immigration authorities
• •Payment Processing: To process payments and prevent fraudulent transactions
• •Service Improvement: To analyze usage patterns and improve our website and services
• •Legal Compliance: To comply with legal obligations and respond to lawful requests
• •Security: To monitor and prevent security threats, fraud, and abuse

5. Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

• •Consent: You have given explicit consent for processing your personal data for specific purposes
• •Contract Performance: Processing is necessary to fulfill our contractual obligations to you
• •Legal Obligation: Processing is required to comply with legal requirements
• •Legitimate Interests: Processing is necessary for our legitimate business interests, provided it does not override your rights

6. Data Sharing and Disclosure

We may share your information with the following parties:

• •Universities and Educational Institutions: To process your applications and admissions
• •Immigration Authorities: To process visa applications and related documentation
• •Service Providers: Third-party vendors who provide services on our behalf (payment processors, email services, analytics providers)
• •Testing Agencies: For test registration and score reporting (IELTS, TOEFL, GRE, GMAT, etc.)
• •Legal Authorities: When required by law or to protect our rights and safety
• •Business Transfers: In connection with any merger, sale, or acquisition of our business

We ensure that all third parties respect the security of your personal data and treat it in accordance with the law. We do not allow third-party service providers to use your personal data for their own purposes.

7. International Data Transfers

As we work with universities and institutions worldwide, your personal data may be transferred to and processed in countries outside of India. These countries may have different data protection laws than your country of residence.

We ensure that all international transfers comply with applicable data protection laws and implement appropriate safeguards, such as standard contractual clauses approved by the European Commission or other legally recognized transfer mechanisms.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction:

• •Encryption of data in transit and at rest using industry-standard protocols (SSL/TLS)
• •Regular security assessments and penetration testing
• •Access controls and authentication mechanisms
• •Employee training on data protection and privacy
• •Regular backups and disaster recovery procedures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee absolute security.

9. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law:

• •Active Accounts: For the duration of your relationship with us
• •Application Records: Up to 7 years after application completion for legal and compliance purposes
• •Financial Records: As required by tax and accounting regulations (typically 7 years)
• •Marketing Data: Until you opt-out or request deletion

When we no longer need your personal data, we will securely delete or anonymize it in accordance with our data retention policies.

10. Your Rights

Under applicable data protection laws, you have the following rights regarding your personal data:

• •Right to Access: Request copies of your personal data
• •Right to Rectification: Request correction of inaccurate or incomplete data
• •Right to Erasure: Request deletion of your personal data (subject to legal requirements)
• •Right to Restrict Processing: Request limitation of how we use your data
• •Right to Data Portability: Request transfer of your data to another service provider
• •Right to Object: Object to processing of your data for certain purposes
• •Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us using the information provided in Section 15. We will respond to your request within 30 days.

11. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Services and store certain information:

You can control cookies through your browser settings. However, disabling certain cookies may affect the functionality of our Services.

12. Third-Party Services

Our Services may contain links to third-party websites, applications, or services that are not operated by us. We use various third-party services including:

• •Payment processors (for secure payment processing)
• •Analytics providers (Google Analytics, etc.)
• •Email service providers
• •Social media platforms

We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you access through our Services.

13. Children's Privacy

Our Services are intended for individuals who are at least 16 years of age. We do not knowingly collect personal information from children under 16 without parental consent.

If we become aware that we have collected personal data from a child under 16 without verification of parental consent, we will take steps to remove that information from our servers. If you believe we have collected information from a child under 16, please contact us immediately.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

• •Posting the updated policy on our website with a new "Last Updated" date
• •Sending you an email notification (for significant changes)
• •Displaying a prominent notice on our website

Your continued use of our Services after the effective date of the revised Privacy Policy constitutes your acceptance of the changes.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We will respond to all requests within 30 days. You also have the right to lodge a complaint with a data protection authority if you believe we have violated your privacy rights.